Eric Henderson and Pascal Decaudin helped make the car buying experience a joy! Combined, the two worked with my wife and I to ensure that we not only got the best deal, but also, ensure that we received everything we needed in an automobile. This was our first time working with Bill Estes, however. After working with these two, we will definitely be back!
I went to this location to get an oil change that was advertised via Groupon. Initially I was disappointed because there were 4 guys sitting at their computers and i pulled my car up, got out, and stood their looking confused. Basically no one came to help me. Didn't seem like it was that busy for them not to help. But overall a good experience. Their wait area for customers is nice. They provide popcorn, water and soft drinks. One cool feature i liked was the updates on my car in real time displayed on a monitor in the waiting area. The oil change was a great deal, lasted only an hour, and now my car and I are happy. Thanks!
Customer service was very courteous.
Very good place
I started going to Bill Estes when I bought my car in 2014. Everyone that works there are awesome. They give you a paper that tells when you need to have something done. Which helps me plan on the most important thing's that need done and what can wait for awhile. They have taken me back home several time's and then come to pick me up in my car whenever it's done. Then I just drive back and drop them off since it's not far for either of us it's a huge help. Need a good place to take your car go check them out. They are always full but do a great job letting you know how long it should be.